Greenrain Facility is software that helps you entering e-prior requests, e-prescription and e-claims submitting them to Post Office (Shafafiya) and Health Insurance Companies.

The software supports all transactions required for healthcare providers, and it is fully compliant with rules and regulations published by HAAD. You can find all these rules on Post Office web site.

Main Features

Create new e-prescription or e-prior request and send it to payer. Software keeps track of payer's reply and you get notified automatically when your request is approved or denied.

Approved prescriptions and prior requests can be turned to an e-claim with a single mouse click.

You can use the software to enter e-claims and send them to HAAD and Health Insurance Companies.


1. Single-user license costs 4,000 AED per year. Only one user in your facility is eligible to use the software.

2. Unlimited user license costs 6,000 AED per year. Any number of users can use the software. Software license is issued per Health Authority license. So if you have three branches, you would need to have three unlimited user licenses.

3. Software license includes technical support by e-mail and all new software versions till your license is valid. We release new version when e-claim regulations are changed or when new features are added.

Greenrain Facility is mainly used as stand-alone application installed on your computer. Please contact us if you need to setup Greenrain Facility for more than one user in your facility.

Is It Easy?

The software is simple and easy to use. It takes in average 10 seconds only to enter a new e-prescription, e-prior request or e-claim.

Where My Data Saved?

All data you enter into the program is stored on your computer. The automatic backups are run periodically to protect your data. This way you can be sure that your data are not used by anybody else without your permission; it is only you who gets access to the information.

E-claim Auto Upload and Download

Greenrain Facility uploads your e-prescription, e-prior request and e-claim files to HAAD and Health Insurance Companies automatically, so you don't spend your time uploading each file one by one.

Also, the software downloads the remittance advice transactions sent to you by insurance companies, and saves all the data into the database.

Software Update

Greenrain Facility is updated on a regular basis every time there are changes in e-claim rules, or the new features are released.

The software is self-updated; it means all the updates and new versions are delivered to you automatically.

How to Contact Us

If you have any questions, please send us e-mail. You can also give us a call using phone numbers available on our contact page.

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Greenrain Subscription

Get an e-mail when CPT, ICD9 or Drug Codes are changed.